Essential questions to ask a graphic designer before starting your project
BEST PRACTICE
2/3/2024
Finding the right graphic designer for your project can be a daunting task, especially if you're not sure what to ask to ensure they're the right fit. Whether you're embarking on a new branding initiative, designing marketing materials, or creating a website, asking the right questions upfront can save you time, money, and headaches down the road. In this comprehensive guide, we'll delve into the top five essential questions you should ask a graphic designer before your project begins, empowering you to make informed decisions and set the stage for a successful collaboration.
Ask to see their portfolio, and about their experience
Begin by asking the designer to share their portfolio. Look for projects similar to yours in terms of style, complexity, and industry. Most designers will also be able to provide you with case studies (including visuals from their projects) so you can see information on the industry, organisation, final collateral, the brief, and sometimes quotes from the customers
Enquire about their experience with projects similar to yours. Ask how long they have been in the industry and what types of clients they've worked with
Ask about any specific skills or areas of expertise they have, such as logo design, web design, or print collateral
What is the process they go through, and how long can you expect it to take?
Understand the designer's process from conception to delivery. Ask how they typically approach a project and what steps are involved
Enquire about the estimated timeline for your project. Determine key milestones and deadlines to ensure alignment with your own schedule
Ask how revisions and feedback will be handled throughout the process. Clarify how many rounds of revisions are included and how additional revisions will be managed
Ensure clear communication and collaboration
Discuss communication preferences and frequency. Determine the best channels for staying in touch, whether it's email, phone calls, or project management tools. At McKenzie Creative Design, we'll always have an initial phone or video consultation with you to ensure we know all your requirements, budget and timescales, before we quote or develop a project plan
Enquire about the level of collaboration expected from you as the client. Understand your role and what you will have to supply the designer with (if anything). Understand your role in providing feedback, content, and direction throughout the project
Ask how the designer handles feedback and constructive criticism. Look for someone who is receptive to input while also providing valuable insights and recommendations
Make your budget clear, and understand the designers pricing
Be transparent about your budget and ask for a detailed breakdown of pricing. Most designers prices will be on a scale depending on how complicated the project will be (a logo that is just text will be cheaper than one that requires an emblem, for example). Enquire about any additional costs that may arise during the project for things like additional revisions, additional variations on final designs, additional pages of a booklet, etc.
Discuss payment terms and schedules up front. Clarify whether payment is due in full upfront or if there's a deposit and final payment structure. At McKenzie Creative Design, we never ask for any payment until you're happy with your designs, though we may not send over high resolution final versions of your collateral until your invoice has been issued. We'll also also provide you with a quote to accept or reject before we start any work
Ask about potential cost-saving measures or alternative that could help stay within budget without compromising quality
Ask what the ownership will be of the final product, and what will be delivered
Clarify ownership rights for the final deliverables - who will own the copyright? This can especially be important if you have requested that your designer use stock elements that you like. Ensure you have the necessary licenses and permissions to use the designs as needed
Discuss file formats and deliverables. Ask for files in formats that are compatible with your needs, whether it's for print, web, or other mediums. All designers will be able to suggest the best formats for your needs - at McKenzie Creative Design we'll also provide you with additional file formats or colour variations (for greyscale or contrast versions) for free even after the project is completed. Most designers will charge additional costs for you to have the original design file to enable you to ask other designers to edit it, or change the design yourself
Enquire about ongoing support and maintenance post-project completion. Determine if updates or additional services will be available and at what cost
Asking the right questions before hiring a graphic designer is crucial to the success of your project. By delving into their portfolio, understanding their process, clarifying communication and collaboration expectations, discussing budget and pricing, and confirming ownership and deliverables, you'll set the stage for a productive and successful collaboration. Remember, clear communication and alignment of expectations are key to ensuring a smooth and satisfying experience for both you and your designer.